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Detectent Launches Utility Billing Application

Monday, September 08, 2008 5:01:00 AM PDT | VentureDeal Staff

Escondido, California --  Software company Detectent announced the launch of a new billing system designed to reduce utility company billing errors and issues.

Called the Accurate Billing Solution, the application applies what the company says is "advanced customer intelligence" for identifying factors affecting billing accuracy, such as non-registering meters, billing errors and under registering readers.

“Maintaining high levels of customer satisfaction while attempting to recover unbilled revenue creates a delicate balancing act,” says company president Michael Madrazo. “With Detectent’s Accurate Billing Solution, our clients are able to identify situations of inaccurate billing quickly, ensuring a timely correction to the problem and full collection of revenue without sacrificing customer satisfaction.”

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